When the pandemic forced countries into lockdown, Raul-Petru Hreniuc was on a trip in Mongolia and had to scramble to find a way home.
The 35-year-old English teacher from Romania quickly arranged a series of flights, first to Berlin and then to Bucharest.
But a few hours before boarding the first plane in Mongolia, Hreniuc got a message from LOT Polish Airlines — the carrier for the second leg of the trip — saying that flight was cancelled.
He called the customer service ...
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Marta Orosz is a Berlin-based business reporter who has published award-winning investigations on trade deals and tax fraud for Correctiv.org and covered billionaires for Forbes USA.